Privacy Policy

Introduction

Welcome to Easy Spoken English. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our website, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Information We Collect

We collect several types of information from and about users of our website:

Personal Information

• Contact Information: Name, email address, phone number when you contact us or subscribe to our newsletter
• Account Information: Username, password, and profile information if you create an account
• Payment Information: Billing address and payment details for premium services (processed securely by our payment processors)
• Communication Data: Messages, feedback, and other information you provide when contacting us

Automatically Collected Information

• Usage Data: Information about how you use our website, including pages visited, time spent, and features used
• Technical Data: IP address, browser type, device information, operating system, and referring URLs
• Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies

How We Use Your Information

We use the information we collect for various purposes:

• To provide, maintain, and improve our services
• To personalize your learning experience and recommend relevant content
• To process transactions and send related information
• To send administrative information, such as updates, security alerts, and support messages
• To respond to your comments, questions, and requests
• To analyze usage trends and preferences to improve our website
• To detect, prevent, and address technical issues and security breaches
• To comply with legal obligations and enforce our terms of service

Data Protection and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data using SSL/TLS protocols
• Regular security assessments and vulnerability testing
• Access controls and authentication procedures
• Secure data storage and transmission practices
• Regular staff training on data protection

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential
• Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred
• Protection of Rights: We may disclose information when we believe disclosure is necessary to protect our rights, your safety, or the safety of others

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use cookies for the following purposes:

• Essential Cookies: Necessary for the website to function properly
• Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Allow the website to remember choices you make
• Targeting Cookies: Used to deliver relevant advertisements

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to request copies of your personal data
• Rectification: The right to request correction of inaccurate information
• Erasure: The right to request deletion of your personal data
• Restriction: The right to request restriction of processing your personal data
• Objection: The right to object to our processing of your personal data
• Data Portability: The right to request transfer of your data to another organization
• Withdraw Consent: The right to withdraw your consent at any time

To exercise any of these rights, please contact us using the information provided below.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.